why customers love the thomas family
I was looking for something a little different from my usual plain jackets, and this is perfect. The floral print adds just the right amount of color.
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This boutique truly feels
personal. You can tell there's
love behind the brand. Received my sweater in no time
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Great. Easy to order.
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I was burned twice this year by online fashion. This arrived looking exactly like the photos. My sister ordered the same day I showed her mine.
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I ordered from your online store. Great website, great customer service.
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This top goes with everything. I like it
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I was a little nervous ordering online at my age, but everything arrived beautifully packaged and exactly as shown on your website. Wishing you all the best.
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I received many compliments. I really like it.
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Stunning. My friend loved my dress so much I gifted her one as well
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I ordered my usual size (Large) and it has plenty of room in the shoulders and sleeves to wear a thick sweater underneath. The pockets are deep enough for my gloves, and the buttons feel secure. Very happy with this purchase.
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Shopped at The Thomas Family a few times. Amazing service, I always highly recommend you to my family and friends
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FREQUENTLY ASKED QUESTIONS
Yes! Standard shipping is free on every order within the U.S. Every order includes tracked delivery, so you can follow your package all the way to your door.
Each product includes a size guide with the garment's measurements to help you find your perfect fit. We recommend measuring a similar item you already own and comparing it to the guide.
If you're between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our support team is happy to help you choose the right size!
If you experience any issues or have questions, please contact us at: support@thethomasfamilypalmbeach.com
Of course. You may return your order within 30 days of receiving it. All items must be unworn and in their original condition.
Yes — as soon as your order is placed, you’ll receive an order confirmation email.
If you don’t see it, please check your spam folder or reach out to our support team.
We’re always here to help.