Terms of Service

This website is owned and run by Vellor Global LLC, a company registered in the United States that operates several online stores across the country. Wherever "we", "us", or "our" appear on https://thethomasfamilypalmbeach.com/ (the "Website"), they refer to Vellor Global LLC. These Terms of Service (the "Terms") apply to everyone who visits or buys from the Website, whether you are browsing, shopping, or doing business with us, and by using the Website you agree to follow them.

We ask that you read these Terms before using the Website. By visiting or using any part of it, you confirm that you accept these Terms. If you do not agree, please do not use the Website or any of our services. If these Terms are considered an offer, you can accept it only on the conditions set out here.

We may change, replace, or add to these Terms at any time by posting the updated version on the Website. Please check this page from time to time. If you keep using the Website after changes are posted, you are agreeing to the updated Terms.

Our store runs on Shopify Inc., the e-commerce platform that allows us to present and sell our products to you online.

Section 1 - Using Our Online Store

By accepting these Terms, you confirm that you have reached the age of majority where you live, or that you are of age and have given permission for any minor in your care to use this Website.

Section 2 - General Conditions

We may refuse service to anyone, at any time, and for any reason.

Information you share with us, apart from payment details, may pass through different networks when it is sent. Your payment details are always encrypted in transit. You may not copy, reproduce, resell, or otherwise make commercial use of any part of our Website or services without our written permission.

Section 3 - Accuracy of Website Content

We do our best to keep the Website accurate, but we cannot promise that everything on it is complete or up to date. You rely on the content at your own risk. We may update the Website at any time, but we are not obliged to revise older information.

Section 4 - Changes to Our Products, Prices, and Services

Our prices and the availability of our products can change at any time without notice. We will not be liable to you or anyone else if we change prices, or pause or stop offering any part of our service.

Section 5 - Our Products

Some items may only be sold online and may be available in limited numbers. Colors and images can look different depending on your screen and device settings. We may limit quantities or stop selling any product whenever we choose. Every purchase is covered by our Return and Refund Policy.

Section 6 - Orders, Billing, and Account Details

We may refuse or cancel any order. This can include limiting orders placed with the same account, payment card, or delivery address. If we need to change or cancel your order, we will try to let you know using the contact details you gave at checkout. You agree to give us billing and account information that is accurate, current, and complete so that your orders can be processed without problems.

Section 7 - Optional Tools

We may give you access to tools supplied by other companies. We offer these tools "as is", without any guarantee or endorsement, and you use them entirely at your own risk and judgment.

Section 8 - Links to Other Websites

The Website may contain links to sites run by other companies. We do not control those sites and are not responsible for their content, accuracy, or policies. Please direct any questions or complaints about them to the company that runs them.

Section 9 - Your Comments and Submissions

If you send us comments, suggestions, ideas, or other material, you agree that we may use them freely and without paying you. You also agree not to post anything that is unlawful, defamatory, abusive, or otherwise harmful. We may edit or remove any content that breaks these Terms.

Section 10 - Your Personal Information

Any personal information you provide through our store is handled in line with our Privacy Policy.

Section 11 - Mistakes and Omissions

Occasionally, the Website may contain mistakes or missing information about prices, promotions, or product details. We may correct these errors, update the information, or cancel any order affected by them, even after it has been placed, without giving advance notice.

Section 12 - Prohibited Uses

You must not use the Website for any illegal purpose, to harm or harass others, to infringe anyone's intellectual property, to spread viruses or malicious code, or to interfere with the Website's security. If you break these rules, we may end your access to the Website immediately.

Section 13 - Disclaimer and Limitation of Liability

We cannot promise that the Website will always be available, uninterrupted, or free from errors. Our products and services are provided "as is", without warranties of any kind, except where the law requires otherwise. To the fullest extent the law allows, neither we nor our affiliates will be liable for any direct or indirect loss or damage arising from your use of the Website or our products.

Section 14 - Indemnification

You agree to protect Vellor LLC and its affiliates from, and cover them against, any claim or demand that arises because you broke these Terms or any law.

Section 15 - Severability

If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will still apply in full.

Section 16 - Termination

These Terms stay in effect until either you or we end them. You can end them at any time by no longer using the Website. We may end them, and your access to the Website, if you do not follow these Terms.

Section 17 - Entire Agreement

These Terms, together with the other policies published on this Website, make up the complete agreement between you and us. They replace any earlier agreements or communications between us.

Section 18 - Governing Law

These Terms, and any separate agreements related to them, are governed by the laws of the United States and the State of Wyoming.

Section 19 - Updates to These Terms

The current version of these Terms is always available on this page. We may revise or update them when needed, and your continued use of the Website after any update means you accept the revised Terms.

Business Information

The Thomas Family is operated by Vellor Global LLC, a company registered in the United States that operates several stores across the country.

DUNS Number: 148288802

Address:
30 N Gould St Ste R, Sheridan, WY 82801 (mailing only)

Business Hours:
Monday to Friday, 9:00 AM – 6:00 PM ET
Our support team replies within 24 hours on business days.

Email: support@thethomasfamilypalmbeach.com
Phone Number: (561) 765-9610